Though SBCGlobal email service is very reliable, secured, and top-rated; but, it doesn’t guarantee that the service is completely error-free. Users from time and again reported various errors related to their SBC Global email account especially the ‘Cannot send or receive SBCGlobal emails.’ So, if you’re one of those then, have a look at the below-mentioned few factors that may lead to this particular error along with their brief solutions:
- Factor 1: Server down Issue of SBCGlobal Email Service
Solution: Check the Server of SBC Global—from your browser, navigate to the website ‘IS IT DOWN RIGHT NOW’, and there, type ‘SBCGlobal’ in its search box to know whether the SBCGlobal Mail account server is down just for you or for everyone else.
- Factor 2: SBCGlobal Email Account Filter Issue
Solution: Remove faulty filters—sometimes an unnecessary filter can create problems by stopping you from receiving any email so; check if there’s any by navigating from your SBCGlobal email ‘Settings’ to ‘Email Filters’ option. And, if yes, then remove it.
- Factor 3: Mistakenly blacklisted the SBCGlobal Sender’s Email ID
Solution: Unblock the blacklisted Sender— if you’ve mistakenly blacklisted sender then, remove it from the list to send as well as receive emails from the same. To do so, firstly log in to SBCGlobal email then navigate from its ‘Settings’ to ‘Junk Mail’ option and under it, click on the ‘Block Senders’ tab to remove the blacklisted sender’s email ID.
That’s enough for solving or troubleshooting the error of ‘Cannot send or receive SBCGlobal emails.’